Labour and collateral damages to the vehicle may be covered only if the failed part or accessory was installed by a BRP authorized dealer / distributor. BRP will repair or replace genuine BRP Parts and Accessories found defective in material and/or workmanship – further to normal use and service. We know there is no replacing lost time on the water, and for that we are truly sorry.Installed by your authorized dealer / distributor on your new or used BRP vehicle.įor a period of twelve (12) months starting from the date of the retail sale, this limited warranty covers Parts, Accessories, and labour. We know this situation is far from ideal, and our assembly line and our dealers continue to do everything in their power to deliver your Sea-Doo product. We will update this page on a bi-weekly basis and will aim to provide you with the most accurate information with regards to our production and further unexpected delays, should they occur. Our customer care team is also here for you if you have any other questions at 1-88. We encourage you to stay in touch with your dealer, to stay informed with regards to your specific order. For some PWC vehicles, we are also experiencing an additional component delay of 30-60 days which is impacting your dealer’s ability to finalize preparation and deliver the unit to you. But as we continue to face difficulties in the supply chain, you might want to prepare yourself to wait a little longer than usual.ĭespite enormous efforts to overcome a multitude of logistical challenges, we are facing delays of up to 6 weeks on Sea-Doo PWC and up to 2 months in our Switch Pontoon production. We have managed to expand weekend and night shifts, running some of our facilities 24/7 while several office employees have volunteered time outside of their usual work hours to build products on the assembly line.ĭespite the challenges, ordering your Sea-Doo PWC or Pontoon in advance is still the best way to ensure that you will get one.We have changed production schedules and assembled units with some missing components that we retrofitted ourselves or at the dealers at a later date.We have increased our manufacturing and storage capacity.We have sourced additional suppliers worldwide and chartered multiple flights to get parts quicker.For more information about product delays please see the links attached below along with the YouTube video from the CEO.Īs Summer is approaching, we know you are keen to get out on the water as soon as possible and we remain committed, along with our dealers, to go the extra mile so you can enjoy your Sea-Doo Personal Watercraft (PWC) or Pontoon as soon as possible.Īs we continue to face difficulties due to the pandemic, including a lack of electronic components, transportation backlogs, and most recently, labour shortages, our CEO José Boisjoli addresses some of the measures we are taking to deliver our customers’ orders despite the challenges. They have also increased their manufacturing and storage capacity to meet the increase of orders for the 2022 model year with some manufacturing plants running weekends and night shifts and some facilities running 24 hours 7 days a week.ĭespite all the challenges that have faced every sector of industry in the world today, Sea-Doo and BRP have made a commitment to do the best they can to satisfy their customers and to provide products for the powersports industry. They have done things like sourced additional suppliers worldwide and even chartered flights from one country to another to get parts quicker for the production lines. This official statement from Sea-Doo and BRP at large addresses some of the concerns that they have and what they are doing in order to try and meet production orders as soon as possible for their customers. Although this is not the information most of us we’re hoping to hear it is understandable as we are living in very unusual times in the wake of the 2020 Covid pandemic. CEO Jose Boisjoli released a video addressing delivery delays. Sea-Doo has just released information about delivery updates on Sea-Doo personal watercraft and their Switch line of pontoon boats.
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